This Privacy Policy details how your personal information is collected, used, and protected on the crxe platform.
Crxe (crxe.org) is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy explains what information crxe collects about you, why we collect it, and how that information is used and protected.
This Privacy Policy applies to all crxe services, websites, and mobile applications. By registering, logging in, or using any service on the crxe platform, you are considered to have consented to this Privacy Policy.
Crxe adheres to international data protection standards, and all data processing on our platform is fully transparent and secure. We believe that earning users' trust is our greatest asset, which is why we never compromise on privacy.
Crxe collects several types of information — directly from you, from your device, or through third parties. The categories of information we collect are outlined below.
Personally Identifiable Information:
Financial Information:
Automatically Collected Information:
| Data Type | Purpose of Collection | Mandatory |
|---|---|---|
| Name & Contact | Account Creation & Communication | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| Identity Document | KYC Verification | If Required |
| Device Information | Security & Fraud Prevention | Automatic |
| Cookies | Experience Enhancement | Optional |
Crxe uses collected information only for specific, legitimate purposes. We never use your data for unnecessary or unethical ends. The key purposes for which we use your information are outlined below.
If crxe uses your information for marketing purposes, you may withdraw that consent at any time through our support team. Marketing communications will be stopped within 72 hours of receiving your opt-out request.
Crxe never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties. In all cases, data protection is fully ensured.
Your data may be shared in the following circumstances:
The crxe website and app use cookies and similar technologies. Cookies are small text files stored in your browser or on your device. They help improve your browsing experience and ensure the platform functions correctly.
Types of cookies we use:
You can disable non-essential cookies from your browser settings. However, disabling essential cookies may affect certain key features of the platform.
Crxe uses industry-leading technology to protect your data. Our security infrastructure is continuously monitored and updated to eliminate any risk of data breaches.
That said, no method of transmission over the internet is 100% secure. crxe is committed to promptly notifying affected users in the event of a security breach.
Under crxe's Privacy Policy, you have several important rights regarding your own data. We respect these rights and are committed to fulfilling them in a timely manner.
To exercise any of the rights listed above, please contact our support team. We will respond within 30 days of receiving your request. In some cases, legal obligations may prevent the deletion of certain data.
Crxe retains your information only for as long as necessary. All data is kept while your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Up to 7 years (as required by law) |
| KYC Documents | 5 years after verification |
| Gaming Logs | 3 years |
| Support Contact | 2 years |
| Cookie Data | Upon session expiry or a maximum of 1 year |
Crxe strictly prohibits use of the platform by anyone under 18. We do not knowingly collect information from minors. Age verification is built into the account registration process.
If a parent or guardian discovers that their child has registered on crxe, please notify our support team immediately. We will promptly close the account and delete all associated data.
Crxe reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or an in-app notification.
Continued use of the platform after any changes constitutes acceptance of the updated Privacy Policy. The date of the latest update is shown at the top of this page — we recommend checking it regularly.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our FAQ Page or contact our support team directly.
Steps we take to keep your information secure at crxe
All your information is protected with 256-bit SSL encryption. Maximum security is ensured at every stage, from data transfer to storage.
Crxe never sells your personal information to third parties. Your privacy matters more to us than any business gain.
Fraud and money laundering are prevented through a secure identity verification process, which also protects your account and funds.
You can opt out of marketing messages at any time. We respect your preferences and will process your request within 72 hours.
Regular audits and penetration testing are conducted by independent security experts to identify and address vulnerabilities promptly.
You have the full right to view, correct, delete, and port your data. All requests are responded to within 30 days.
Answers to the most frequently asked questions about the Privacy Policy
Your information is completely secure with crxe. Register now and enjoy the safest online gaming experience in Bangladesh.